Frequently asked questions: products, orders and export

The catalogue includes 21 rice selections, one cocoa entry and one cashew entry. Cocoa and cashew grades and variants are assessed on enquiry.

Rice is sourced in India; the selected batch origin is confirmed by quotation. The offered cocoa and cashew nuts originate in Côte d’Ivoire.

Prices, minimum orders and lead times are confirmed per reference in the quotation, based on volumes, availability, packaging and destination. There is no published fixed price or universal minimum.

These are ZERIKO concepts. Materials, formats, branding and final labelling must be confirmed before ordering. Images follow the site language; mandatory labelling depends on the destination market.

Bank transfer only: 50% upon order, then 50% when the goods are ready for transport, before dispatch. Bank details and contractual terms appear on the approved pro forma invoice.

Each destination is assessed with the relevant operators. Feasibility, route, costs, responsibilities, formalities and lead times are defined in the quotation; universal delivery is not guaranteed.

Yes. State the required specifications, analyses or samples in your enquiry. Availability and any applicable conditions are confirmed by IMS CORP.

No. It saves a quotation enquiry with a reference. It triggers neither a purchase nor payment. Orders are based on the accepted offer and agreed conditions. No automatic email is currently sent.